PRIVACY POLICY

WEBSITE PRIVACY POLICY

Privacy Policy Overview

At PickleVend.com, we appreciate the trust you place in us when you choose to visit our websites and we take that responsibility seriously.  This PickleVend.com Privacy Policy (the “Policy”) describes how we collect and use personal information about you when you visit our website, call us on the phone, or send us email.

By “personal information”, we mean information that directly identifies you, such as your name, address, or email address. In this Policy, “we” and “our” mean PickleVend.com, AQM, Inc., and “you” means any person who visits our website.

List of sections of this Policy:

 

  • What Information We Collect
  • How We Collect Information
  • How We Use Information
  • How We Share Information
  • Online Advertising and Third      Parties We Work With
  • Your Choices and Access Requests
  • Security and Fraud
  • Notices and Disclosures
  • International Customers
  • Additional Information and      Contacting Us
  • Updates to This Policy
  • Effective Date

 

What Information We Collect

We collect a variety of types of information. Examples include:

 

  • Contact information, such as your name, address,      phone number, or email address;
  • Purchase information, such as the items you purchase,      items you have altered or custom made (including measurements), payment      method and payment information (such as debit or credit card number and      information), billing and shipping address, and contact information (such      as for receipts or order updates);
  • Preference information, such as your contact and      marketing preferences, and brand and merchandise interests;
  • Profile and account information, which may include Contact,      Purchase, and Preference information as well as your account password,      information about wish list items, items in your online shopping cart or      saved for future purchase, registry information, product review      information, PickleVend.com Note information, and other information about      your profile or account;
  • Demographic information, which may include age or      birthdate, gender, ZIP code, and other information about you;
  • Call recordings including information about      your call and that you share when you call us on the phone;
  • Location information of your device that you use      with our website, if your device settings allow us to collect location      information; and
  • Device and browsing information, including information about      your phone, tablet, computer, or device, and online browsing activity      (collectively, “automatically collected information”). Automatically      collected information may include IP addresses, unique device identifiers,      cookie identifiers, device and browser settings and information, and      Internet service provider information. Automatically collected information      also may include information about when and how you access and use our      website or mobile application, such as the date and time of your visit or      use, the websites you visit before coming and after leaving our website,      how you navigate and what you search for using our website, the website      pages and items you view using our website and the items you purchase.

 

 
 

How We Collect Information

We collect information on our website, through our mobile application, during calls with you. We also obtain information from you and from third parties. For example, we collect and obtain information:

 

  • You provide, such as when you make a      purchase, interact with a salesperson, visit or contact us, register for a      Rewards or online account, participate in a contest or sweepstakes,      respond to a survey, engage in a promotional activity, register to attend      an event or appointment, apply for employment, or sign up for emails or      marketing;
  • During store visits, such as: the types of      information noted above that you provide, and video recordings and      photographs that we collect for security, fraud, loss prevention, incident      reporting, and operational purposes;
  • From wi-fi and mobile devices, such information about your      device when you use our store wi-fi services; and information about your      device and location if you have visit our web application on your device,      though you can disable location sharing using your device or application      settings;
  • From third parties, such as service providers      that we use, analytics companies, advertising networks and cooperatives,      demographic companies, third parties that provide us with information      about you and the different devices you use online, and other third      parties that we choose to collaborate or work with;
  • From social media platforms and      networks that you use in connection      with our website, or that share or allow you to share information with us,      such as Facebook, Twitter, Pinterest, and Instagram. For example, if you      use functionalities, plugins, widgets, or tools from social media      platforms or networks in connection with our website (e.g., to log into an      account, or to share inspiration, finds, purchases, and other content with      your friends and followers on social media), we will collect the      information that you share with us, or that those social media platforms      or networks share with us. For more information about social media      platform and network privacy practices, please review the privacy policies      and settings of the social media platforms and networks that you use;
  • Using cookies and automatic      collection methods. For example, we and third parties we work with may collect      information from the computer, tablet, phone, that you use to access our      website; or that you use to open an email or click on an advertisement      from us. This collection includes automatically collected information, and      generally does not include personal information unless you provide it      through our website or you choose to share it with us. Methods we use      include:
        —cookies (which may be session-based or persistent, and are typically      small data files that are stored on your hard drive or in connection with      your Internet browser);
        —web beacons or tags (small images embedded into websites or emails that      send information about your computer, tablet, phone, or other device when      you visit our website, , or open an email we send to you);
        —website and mobile application log files (which we tend to create      automatically in connection with access to and use of our website);
        —Flash cookies or Local Stored Objects (which may be placed using Adobe      Flash software—learn more about privacy and storage settings for Flash      cookies here); and
        —other technologies (which may be similar to or different than the methods      noted above).

 

 
 

How We Use Information

We use the information that we collect to conduct our business and to provide you with the best possible products, services, and experiences. We also may combine any or all of the information that we collect or obtain. Examples of how we use information include:

 

  • To provide you with products and      services, such as to: fulfill your orders      and process your payments; process, maintain and service your account(s)      and memberships; and to provide you with products and services that we      think you will like;
  • To respond to you, such as when you: place an      order; call us; make a request or inquiry; enter a contest or sweepstakes;      complete a survey; or share a comment or concern;
  • For personalization of your experiences with      us, including to: remember your interests and preferences; customize the      products and services we share with you; facilitate your interactions with      our stylists and salespeople; track and categorize your activity and      interests on our website, including by identifying the different devices      you use; and to enrich your experience in our stores, on our website;
  • For marketing and advertising, such as to: send you marketing      and advertising communications; check creditworthiness and make pre-screen      offers for PickleVend.com-branded credit cards; and to customize the      marketing and advertising that we show you (we offer choices about      marketing and advertising as noted in the Your Choices section below);
  • For analytics, such as to: understand how you      use our website; understand how you shop with us; determine the methods      and devices used to access our website ; and improve our website;
  • For our business purposes, such as: to operate and improve      upon our business and lawful business activities; to maintain our      programs, accounts, and records; for research; to determine your      satisfaction with our products and services; to detect and prevent fraud      or misuse of our services; and for any other business purpose that is      permitted by law;
  • For legal and safety purposes, such as to: defend or protect      us, our customers, you, or third parties, from harm or in legal      proceedings; protect our rights; protect our security and the security of      our customers, employees, and property; respond to court orders, lawsuits,      subpoenas, and government requests; address legal and regulatory      compliance; and notify you of product recalls or safety issues.

 

 
 

How We Share Information

In general, we do not share personal information about you with third parties for third party marketing or advertising purposes. We do share personal information with third parties for other purposes. For example, we share personal information with:

 

  • Third parties and service      providers that provide products or      services to us, that help us market or advertise to you (including      co-branded marketing and advertising), or that provide products or      services to you. We may use third parties or service providers to perform      any of the actions or activities allowed under this Policy;
  • Social media platforms and      networks such as Facebook, Twitter,      Pinterest, and Instagram that offer functionalities, plugins, widgets, or      tools in connection with our website (e.g., to log into an account, or to      share inspiration, finds, purchases, and other content with your friends      and followers on social media). If you choose to use these      functionalities, plugins, widgets, or tools, certain information may be      shared with or collected by those social media companies—for more      information about what information is shared or collected, and how it is used,      see the applicable social media company’s privacy policy;
  • Parties to business transactions such as those we deal with      in mergers, acquisitions, joint ventures, sales of assets,      reorganizations, divestitures, dissolutions, bankruptcies, liquidations,      or other types of business transactions. In these types of transactions,      personal information may be shared, sold, or transferred, and it may be      used subsequently by a third party; and
  • Additional third parties such as law enforcement,      government entities, courts, or other third parties as required or allowed      by applicable law, such as for the legal and safety purposes described      under the “How We Use Information” Section above, or otherwise to help      prevent harm or fraud to us, you, our customers, or other third parties.      We also may share personal information with third parties upon your      request or with your approval, though we may not be able to accommodate      all requests.

 

 
 

Online Advertising and Third Parties We Work With

We work with third party companies for advertising purposes, including to: serve advertisements across the Internet; track and categorize your activity and interests over time on our website and on third party websites and mobile applications; and to identify the different device(s) you use to access websites. We share information with these companies, and these companies may collect information—including automatically collected information when you use our website—through the methods described in the “How We Collect Information” Section above (see “using cookies and automatic collection methods”). These third party companies also may possess or obtain information about you from your interactions: directly with the third party companies; with other websites, or companies that the third party companies work with; or from your interactions with advertisements the third party companies help to display to you. The information that these companies collect or that we share may be used to customize or personalize the advertisements that are displayed to you.

We may share personal information with the third party companies we work with for our purposes, though in general we do not share personal information about you with third parties for third party marketing or advertising purposes. We may also share other information in our discretion, including automatically collected information, which may be used by third parties for third party marketing, advertising, and other purposes. For information about the choices you have about the online advertising practices described in this section, please see the “Your Choices and Access Requests” Section below.

 
 

Your Choices and Access Requests

We strive to offer you with choices about how personal information is used and shared. Your choices include:

 

  • Online Advertising. You can manage third party      advertising preferences for some of the third parties we work with to      serve advertising across the Internet. We do not guarantee that all of the      third parties we work with will honor the elections you make using those      options, but we strive to work with third parties that do.
  • Social Media Platforms and      Networks. We encourage you to review      your privacy options and settings with the social media platforms and      networks you use to understand what choices you have about sharing      information from those platforms and networks with us.
  • Email Choices. You can opt out of marketing      or advertising emails by utilizing the “unsubscribe” link or mechanism      noted in marketing or advertising emails you receive from us or PickleVend.com.      You may also request to opt out of marketing or advertising emails by      contacting us through one of the methods specified in the “Additional      Information and Contacting Us” Section below, and sharing the email      address at which you are receiving marketing or advertising emails. For      service or transactional emails about your PickleVend.com credit card, please      contact us through contact page. To unsubscribe from marketing or      advertising emails you receive from PickleVend.com, please utilize the      “unsubscribe” link or mechanism noted in the marketing or advertising      emails you receive from those brands, or visit the privacy policy      associated with the brand that you are receiving emails from and use the      choices provided therein.
  • Direct Mail Choices. You may opt out of      receiving marketing or advertising by direct mail by contacting us through      one of the methods specified in the “Additional Information and Contacting      Us” section below, and sharing the name and mailing address that you would      like to opt out. Please note that these requests may take up to 8-10 weeks      to become effective.
  • Telephone Choices (calls and texts). You may opt out of      receiving marketing or advertising calls or text messages by contacting us      through one of the methods specified in the “Additional Information and      Contacting Us” section below, and sharing the phone number that you would      like to opt out. For text messages, you also may be able to text “STOP” in      response to a text message that you receive.
  • Wish List Choices. We may offer the ability to      create a Wish List. To update your Wish List privacy settings, you may      select “Private” (not searchable) to help protect your Wish List      information from being publicly searched on our site or you may select      “Public” (searchable). To help protect your privacy, we initially set your      Wish List account to a “Private” setting.
  • Mobile Location Choices. You may choose not to      provide your location to us in connection with your use of our web      application by declining any prompt requesting location information, and      by customizing your mobile device settings to prevent sharing of location      information. We may also collect location data when you have our web      application installed on your device. You may prevent this by customizing      your mobile device settings to prevent sharing of location information or      by disabling Bluetooth on your device.
  • Access Requests. If you have registered for      an online account, we allow you to access and update certain personal      information that you have provided to us by logging into your online      account and using the features and functionalities available there. You      may also make a request for access to personal information by sending an      email or writing to us at the address specified in the “Additional      Information and Contacting Us” section below. We are not able to grant all      access requests, and we may request additional information from you in      order to verify your identity before accommodating an access request.

 

 
 

Security and Fraud

We take steps to help protect the confidentiality and security of personal information you share with us through our website and mobile application. In general, information transmitted through the Internet may not be perfectly secure, and we are unable to guarantee the security of your personal information.

We encourage you to take steps to help protect the confidentiality and security of your account and personal information, including by doing the following:

 

  • Reviewing your PickleVend.com      account periodically and immediately reporting any unexpected activity or      unrecognized information;
  • Installing the latest security      updates and anti-virus software on your computer to help prevent malware      and viruses;
  • Using complex passwords (a      minimum of 7 alpha/numeric cAsE sEnsitive characters);
  • Not using the same password on      more than one website;
  • Not sharing your password with      others;
  • Password protecting your computer      and mobile device; and
  • Sign out/log off of website      sessions so that your session is closed, especially when using a public      computer.

 

You may come in contact with websites, emails or texts that try to lure you into providing personal information with an offer such as a PickleVend.com offers. PickleVend.com does not sponsor or endorse these offers. If you become aware of any potentially fraudulent activity on a website or in an email or text, please call us directly.

 
 

Notices and Disclosures

 

  • Links to Other Websites and      Services. Our website may provide      links to other Internet sites, content or videos (embedded or direct      links) maintained by third parties. We are not responsible for the sites,      content, or videos accessed via the links, and we have not reviewed the      privacy practices of those third parties. We encourage you to review the      privacy practices of those third parties.
  • Browsers Do Not Track Signals. While we strive to offer      you choices when you use our website, we do not promise that we will be      able to receive or honor web browser Do Not Track signals.
  • California Privacy Rights. California law entitles      residents to ask us for a notice describing what categories of personal      information we share with third parties for third parties’ direct      marketing purposes. Unless you request us to or consent to us doing so, PickleVend.com      does not sell any personal information to third parties for their own      direct marketing purposes. If you have questions about these practices,      please contact us.
  • Children’s Privacy. PickleVend.com does not      knowingly request or collect personal information from any person under 18      years of age without prior verifiable parental consent. If you believe      that your child under the age of 18 has submitted personal information to PickleVend.com      in connection with our website, and without prior verifiable parental      consent, please contact us so that we can take steps to delete the      personal information that she or he provided.

 

 
 

International Customers

Purchases made through our website that customers choose to ship to locations outside of the United States, information that you provide in connection with website orders that ship outside of the United States is provided to shipping company, may share this information with us. If you have questions about any third party, please contact us.

If you provide personal information through our website separate from a purchase, you agree that the personal information will be transferred to and processed in the United States of America and any other country or jurisdiction at our sole discretion. The laws that apply to the use and protection of personal information in the United States or other countries or jurisdictions in which we transfer or process personal information may be different than the laws and protections in your country.

 Additional Information and Contacting Us

If you have questions about this Policy or our privacy practices, please contact us at:

 
 

AQM, Inc. 

310A Shearer Blvd. 

Cocoa, Florida 32922 USA

Toll free:  1-800-667-9189 

Local:  321-636-3434

 
 

If you’re not comfortable shopping online (and would prefer to make your purchase via telephone), just give us a call.  Our Customer Service representatives will be happy to assist you

 
 

Updates to This Policy

We may make changes to this Policy, and may apply any changes to information previously collected, as permitted by law. When we make material changes to this Policy, we will notify you by posting the updated Policy on our website, and we will update the effective date at the end of this Policy.

 
 

Effective Date

This Policy is effective August 16, 2023

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